Handyman Matters considers the comfort and safety of our customers to be of critical importance, so we do criminal record searches
for the last seven years in every area where a prospective employee has lived, a nationwide sex offender search, and a full traffic
record search to make sure there are no DUI’s or vehicular homicides on their record before we will hire anyone.
All of our craftspersons have a presentable appearance and are individuals your family can feel safe with.
Even though we know our employees don’t have any of the serious problems listed above, we also train them to provide exceptional
customer service.
Our employees will never:
Play loud or offensive music
Smoke in your home
Use foul language
Leave a mess in your yard or on the job
Leave your bathrooms or house dirty
Improperly park their vehicles in your neighborhood
On top of that, if a repair or remodel will be messy, we will put down paper or plastic barriers to protect
your carpets and make sure to cover any furniture in the area.
Our craftspersons also wear uniforms so you can identify whom you’re letting into your home.
Questions to ask:
What is your employee screening process before hiring (or if working with an individual, check his or her background)?
Do you have policies for how you or your employees will conduct themselves in my home? If so, what are they?
How will I contact my craftsperson before and during the job?
